Industry Terms

The abbreviation for Automated Clearing House, which is an electronic network for financial transactions in the United States that is networked with others to exchange (clear and settle) electronic debit/credit transactions (i.e. no physical checks). ACH is an important part of allowing your customers to securely make online payments from their banks. Businesses are increasingly using ACH to collect from customers online, rather than accepting credit or debit cards. The process consists of: the customer authorizing the vendor to debit their account (usually resulting from a sign-up for an automatic debit of their account); followed by the vendor creating an ACH entry and transmitting the entry to the customer’s financial institution; followed by the ACH entry being sent to an ACH operator (most often the Federal Reserve); concluded by the transaction being sent on to the vendor’s financial institution for the vendor’s account to be credited accordingly.

The Coding Accuracy Support System (CASS) is a certification program offered by the United States Postal Service for all companies providing mailing services, such as Billtrust, who would like the USPS to evaluate the quality of their address-matching software and improve the accuracy of their ZIP+4, carrier route, and five-digit coding accuracy. DMP BPP utilizes CASS certified software which also allows us to obtain bulk mail discounts on your behalf from the USPS.

The process of combining large quantities of mail into one stream to increase the number of pieces that qualify for the highest automation postage discount. Commingling increase the chances that mail has of achieving the maximum postage discount. The maximum postage discount requires mail-pieces to be a part of a grouping of 150 pieces or more being delivered to a single five-digit Zip Code.

Electronic Bill Presentment and Payment or EBPP refers to a fully automated business-to-consumer billing and payment process. With the DMP BPO’s EBPP solution, consumers can optionally receive automated notification via e-mail of the existence their bill and they can sign on to our hosted online solution, which is designed to have the look and feel of your company. We offer both a credit card and an ACH payment option for your customers to choose from. Payment goes directly to your financial institution of choice.

Involves ensuring that different bills with the same billing address get placed in the same envelope to save postage and envelope costs.

The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment.  The Payment Card Industry Security Standards Council (PCI SSC) was launched on September 7, 2006 to manage the ongoing evolution of the Payment Card Industry (PCI) security standards with focus on improving payment account security throughout the transaction process.  The PCI DSS is administered and managed by the PCI SSC (www.pcisecuritystandards.org), an independent body that was created by the major payment card brands

A form of mail preparation required to bypass certain postal facilities within the delivery process to obtain postage discounts by grouping pieces together in sequenced ZIP Code or carrier routes.

Statement on Auditing Standards (SAS) No. 70, Service Organizations, is a widely recognized auditing standard developed by the American Institute of Certified Public Accountants (AICPA). A service auditor’s examination performed in accordance with SAS No. 70 (also commonly referred to as a “SAS 70 Audit”) is widely recognized. Certification represents that a service organization has been through an in-depth audit of their control objectives and control activities, which often include controls over information technology and related processes. DMP BPO is SAS70 certified.

Refers to the barcode retrieved by the CASS certified software to enable the USPS to scan the address enabling faster processing; reduced postage requirements; and advanced tracking or mail.